Privacy Policy (GDPR) for www.duofor.en

Duofor B.V., located in Ham 50b, 5102 AD Dongen, the Netherlands, is responsible for the processing of personal data in accordance with the EU General Data Protection Regulation (GDPR).

What personal data do we process?


Duofor B.V. processes your personal information as you use our services and / or provide them to us. Below you will find an overview of the personal data processed by us:
 -              First and Last Name
 -              Address
 -              Phone
 -              E-mail address
 -              IP address
 -              Other personal information you actively provide, e.g. by creating a profile on this website, in correspondence and by phone
 -             Internet browser and device type  

Which special and / or sensitive personal data do we process?


No special personal data are collected under Art. 9 GDPR. Our website and / or services do not intend to collect data from website users who are younger than 16 years (pursuant to Art. 8 para. 2 GDPR). Unless they have the permission of parents or guardians (in accordance with Art. 8 (1) GDPR). However, we cannot verify if a visitor is older than 16 years old. We advise parents to engage with their children's online activities to prevent children from collecting data without the consent of their parents. If you are convinced that we have collected personal information from minors without permission, please contact us at marketing@duofor.nl and we will delete this personal information.

For what purpose and what legal basis do we process personal data?


Duofor B.V. processes your personal data for the following purposes: - processing your payment. Art. 6 para. 1 lit. b) EU General Data Protection Regulation as legal basis; - Shipping our newsletter and / or advertising brochure. Art. 6 para. 1 lit. a) GDPR as legal basis; - Contact by e-mail or telephone to carry out our services. Art. 6 para. 1 lit. a) GDPR as legal basis; - Notification of changes to our services and products. Art. 6 para. 1 lit. a) GDPR as legal basis; - Delivery of your ordered goods and services. Art. 6 para. 1 lit. b) GDPR as legal basis Furthermore, Duofor B.V. personal data to which we are legally obliged, such as for the processing of our tax return. Art. 6 para. 1 lit. c) GDPR as legal basis.

Automated decision-making


 Duofor B.V. does not take decisions that are based on automated processing and have (significant) consequences for persons (according to Art. 22 (1) GDPR). These are decisions that are not made by a natural person, such as an employee of Duofor B.V. but through computer-controlled programs or systems.  

How long do we store personal information?


 Duofor B.V. does not store your personal information longer than necessary to achieve the purposes for which your information is being acquired. For the following categories of personal data, we use the following retention periods:
- Personal details: 5 years> Duofor B.V. seeks a long-term relationship to follow customer developments. If this does not lead to a new agreement within five years, this personal data will be deleted.
- Address and e-mail address: 7 years> Address and e-mail address are used in the billing of the service. Duofor B.V. is liable for the invoices and related data. The Dutch, statutory retention period of 7 years
- Telephone number: 5 years> Duofor B.V. seeks a long-term relationship to follow customer developments. If this does not lead to a new agreement within five years, this personal data will be deleted.

Transfer of personal data to third parties


Duofor B.V. does not sell your information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Duofor B.V. remains responsible for these processing operations.

Cookies or similar techniques


Cookies are small text files that are stored on your computer, tablet or smartphone the first time you visit our website. Duofor B.V. uses functional and analytical cookies. Analytical cookies are anonymous and therefore do not violate your privacy. Functional cookies are used for the technical operation of our website and for your user-friendliness. They make sure our website works and remembers, among other things, your user preferences. Furthermore, cookies are used to optimize our website. You can select the use of cookies in the settings of the cookies or set your internet browser accordingly, that this does not save cookies. In addition, you can subsequently delete all stored data in the settings of your browser.

Access, correct or delete data


According to Art. 16 to Art. 21 GDPR you have the right to insight, correct, restrict, cancel or block, contradict and data transfer of your personal data. We ask you to send your access request to marketing@duofor.nl. To make sure that the access request has been made by you, we ask you to send a copy of the identity card. To protect your privacy, we request you to blacken personal information on the copy of the ID card (such as eye colour, size, ID number). We strive to answer your request as soon as possible. This takes place within four weeks, in accordance with Art. 12, Abs. 3. Duofor B.V. informs you that you have the opportunity to lodge a complaint with the National Supervisory Authority, the Data Protection Authority.  

How do we secure personal information?


 Duofor B.V. takes the protection of your personal data very seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your information is not properly secured or there are signs of abuse, please contact our Customer Service +31 162 31 41 66 or marketing@duofor.nl.

Contact:
Duofor B.V.
Lage Ham 50b, 
5102 AD  Dongen 
+31 162 31 41 66
https://duofor.eu/ 
marketing@duofor.nl
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